FAQ

HERE ARE SOME FAQ’s

How much notice do I need to give to make a booking?

Whilst in most cases we endeavour to accommodate your booking ASAP depending on the nature of the repairs required and our current work load wait times can be up to 4weeks. But in most cases we will try to accommodate you within 24hrs to 1 week.

Can I drop off/pick up my car outside of business hours?

Yes with prior arrangement.

Are all components inspected during servicing?

Yes we visually inspect every component accessible and visible to us at time of servicing.

Do repairs carry a warranty?

Yes all repairs will carry a part and in most cases a labour warranty dependant on the supplier / brand of parts used and or nature of the repairs. If in doubt please ask.

Will servicing my car with you void my new car warranty?

No as we are a licensed repairer and use parts that meet or exceed factory specifications.

Is a service considered a vehicle examination?

Servicing is not considered a Department of Transport Examination, different rules and regulations apply that are legislated by the Western Australian Government whom Authorises us to act on their behalf.

How much will my repairs cost?

An accurate quote in most instances depending on the nature of the repairs can either be given over the phone or after an initial inspection upon delivery of the vehicle, or a quote will be sent via SMS for approval.

What payment methods are offered?

Instore Debit / Credit card, Cash, Bank transfer, After pay / Zip pay only via virtual card.

How long does it take to get a quote?

Quotes are only sent or responded to Monday – Friday. In some cases, this can take up to 72hrs however if the matter is urgent please don’t hesitate to contact us directly on 9419 5052.